How We Work

At Ciconte Wasserman, clients work directly with their attorney, not an intake center, from a free consultation through investigation, negotiation and, when needed, court. The firm describes itself as local and accessible, and a new injury case is reviewed by lawyers who personally handle injury claims.

Ciconte Wasserman is a Wilmington, Delaware law firm that represents people in personal injury, employment law, workers' compensation and bad faith insurance cases, and is licensed in Delaware and Pennsylvania. It has three attorneys and a legal support team.

Clients talk to their attorney directly instead of being passed off to staff, and a case is not routed through a call center or a volume intake operation. The attorneys are Adam F. Wasserman, the managing partner; Edward T. Ciconte, an original founder of the practice who is now Of Counsel and periodically assists with cases; and Alisyn L. Davis, an associate. An operations manager and paralegal and a legal assistant support them.

The same direct line applies to all of the clients the firm represents, from injured drivers to fired employees to homeowners in a claim dispute. The firm's home page states the standard: "We treat every client with respect and compassion, ensuring you feel comfortable and confident throughout your case."

Every matter begins with a free initial consultation, with no upfront costs and no obligation. The person speaks with an attorney who explains the situation in plain English, with no pressure to move forward. For an injured worker, the consultation is where the firm says whether there is a claim and what to expect.

The firm can step in at any stage, including after someone has already started an insurance claim or a workers' compensation claim alone.

Personal injury, workers' compensation, employment and bad faith insurance cases are handled on a contingency fee, so there are no upfront costs and the client pays no fee unless the firm wins the case. In many employment cases, the firm charges no retainer.

The contingency fee covers four of the firm's services. The fifth, collections for businesses and creditors, also begins with a free consultation.

The firm explains every step of the process so clients understand their rights and what to expect. In an injury case, the work covers four stages:

The firm explains every step of the process so clients understand their rights and what to expect. In an injury case, the work covers four stages:

1. A free consultation with an attorney about what happened and what insurance applies.
2. Investigation of the facts, the evidence, the medical records and the coverage.
3. Dealing with the insurance company on the client's behalf, recovering lost wages and routing medical bills through PIP, other insurance or the settlement.
4. Settlement, or court if the insurer will not resolve the claim.
5. Many cases settle out of court. Each claim is still prepared in case the insurer disputes fault, damages or value, and the firm is ready to take a case to court.

Many cases settle out of court. Each claim is still prepared in case the insurer disputes fault, damages or value, and the firm is ready to take a case to court.

For personal injury claims, the approach is personal and hands-on from start to finish: the firm investigates, gathers evidence, consults experts and builds the claim. It looks at how the injury has affected the client's life, not only at the medical bills. In truck, product and premises cases, early investigation preserves driver logs, black box data, maintenance records, surveillance footage and incident reports, and the firm advises keeping the defective product as evidence.

In bad faith insurance disputes, the firm reviews the policy and the claim history, deals with the insurer directly, and brings in inspectors, contractors and engineers when needed. It then pursues payment through negotiation or litigation, and it teaches clients their rights and the insurer's obligations along the way.

Employment cases start with a thorough investigation of the facts and run from filing claims to negotiating a settlement or litigation. In wrongful termination cases, direct evidence is rare; Adam Wasserman writes that most of these cases rely on circumstantial evidence such as patterns, timing and unequal treatment. Most wrongful termination cases are resolved privately through negotiation or settlement, and the client stays in control of how far the process goes.

For workers' compensation claims, the firm pursues wage replacement, medical, permanent impairment and disfigurement benefits and challenges denied claims. When the employer or insurer chooses the doctor, it helps the worker understand the options.

Collections work runs on a different track. In business collections, a team of attorneys, paralegals, collectors and private investigators works the file, with skip tracers and special process servers to locate debtors. The firm carries a collection from litigation through judgment enforcement, using garnishments, levies, sheriff sales, replevins and attachments.

The firm handles cases from its office at 1300 N King St, Wilmington, DE 19801, across the firm's service area of Delaware and Pennsylvania. Adam Wasserman litigates in all Delaware courts, including the Superior Court, the Supreme Court and the federal district court.

A case starts with a call to 302-658-7101, an email to Info@cskdelaw.com, or a request to ask for a free consultation. The first conversation is with an attorney.